Letter of Complaint

 Have ever been so angry that you wanted to tell somebody off? For instance, one of those cases of bad customer service? Take for example Mrs. Jones, after purchasing her brand new Panasonic Plasma Television from KLC Furniture and Appliance Store, after two weeks it stops working. She called the store to report the matter but her complaint was met with disregard.

If you were in Mrs. Jones's shoe, what would you do? 

The best solution for Mrs. Jones is to write a letter of Complaint.

WHAT IS A LETTER OF COMPLAINT? 

http://www.lectlaw.com/def/c111.htm